I have the opportunity to be a part of a program that works with more than 17,000 high school students. Additionally, I have many opportunities to speak to audiences of young leaders. There are so many amazing qualities of this generation, but one pervasive quality is quite concerning—many in this generation place far too high of a premium on feelings. In our culture, we have become so afraid of offending someone that we water down facts in hopes of making sure no one could possibly be offended or disagree. A culture where the highest value is consensus is a culture that will crumble under the weight of political correctness. To be clear, I am not saying that listening to others is a negative thing, but our core convictions should not change with every wind that blows.
Former National Football League Coach Tony Dungy said it this way - “Stubbornness is a virtue if you are right.” The ideas that truly change the world are the ones that people and companies have a stubborn unwillingness to change over.
Consider Martin Luther King Jr. He refused to water down his principles because he knew what he believed was right—not always popular at the time, certainly not easy, but right. He maintained an uncompromising commitment to equality for all people and changed the course of American history as a leader of the Civil Rights Movement.
Or how about Steve Jobs? He was committed to making personal computers that were user-friendly. Even in the midst of discouragement from his peers and after being fired by his board of directors, he relentlessly followed his ambition, and as a result, Apple changed the marketplace for computers and personal technology.
Or how about Malala Yousafzai, someone who made a difference as a teenager? Malala has a passion for education and believes that all children should be able to go to school. Even after being shot by a member of the Taliban for taking a stand on this issue, she continues to fight for this cause and became the youngest recipient of the Nobel Peace Prize in 2014.
Don’t water down your idea, regardless of what somebody else tells you. This doesn’t mean you have to be a jerk, but it’s incumbent upon you to stand for something that can make a difference. Don’t let this culture of compromise stop you from changing the world.
The world is looking for bold leaders. The world is looking for passionate people who are willing to stand for something bigger than themselves. Whether these beliefs are focused on a business initiative, a charitable cause, or just a way to do things differently, the world needs your passion.
Our world needs a generation of individuals who have bold, world-changing ideas that are willing to do whatever it takes to see them through. What a shame that some would sacrifice a solution that could change the world simply to spare someone’s feelings. How many profoundly positive products were never created because someone put too much focus on building consensus? Those great ideas go to the graveyard as an unfortunate result of the culture of compromise.
Do you have a belief or an idea that you think could change the world? If so, the advice is simple: Be bold, have courage, and don’t be afraid to passionately pursue it. Be courteous. Be conscientious. But don’t compromise your beliefs.
Delegation is perhaps the most important and useful tool for organizations and individuals, but it is also one of the most challenging concepts to put into practice.
I find that most individuals, especially young leaders, struggle with delegating. Most of their lives, these young leaders have had an employer or adviser that gave them direction, and now, it is their turn to step up and lead other people. Because of their lack of experience, they tend to fall into one of two categories. Category A) They only delegate work they do not want to do, or Category B) They do not delegate because they are afraid it won’t be done the exact way they want.
In both scenarios, the motives are selfish. Delegating quickly becomes only about the needs of the employer rather than the growth of the employee.
I’m sure you’ve seen this play out. The hourly employee moves up to a manager position, and all of a sudden, she now needs to learn to delegate. For so long, she has worked hard at the tasks she’s been given, not worrying about the work of her peers. Now, her former peers are looking to her for guidance and direction, and she is trying to do the best work she can in this new position. She struggles to delegate, fearing that the work won’t get done well, but she is also frustrated that her employees aren’t pulling their weight and she is stuck doing more work. Sound familiar?
The most effective way to empower people is to delegate responsibility to them. If you need to delegate but don’t know how to do it well, here are a few easy steps to help alleviate delegation frustration.
When someone is trying to delegate responsibilities to another person, it’s essential that everyone is on the same page. However, too often it feels like they are speaking different languages. In order to create a culture in which you can delegate, the leader must establish a common language. A common language involves a mutual understanding of terms and a crystal clear picture of what success looks like.
Imagine a football field where the end zones were not marked. Even worse, imagine if the yard markers were completely removed as well. How frustrating would it be to not know where the goal line is or even where you are along the way? The above illustration seems insane to us, yet so often we delegate without providing a clearly defined goal and forgetting to keep people informed of progress. As you delegate, create a format to share progress or a forum to provide updates. There is nothing worse than embarking on a project and no one letting you know how you are doing.
Leaders (me included) often forget that at the end of a project, they need to celebrate accomplishment or correct failure. To go back to the earlier illustration, imagine finishing a football game, walking into the locker room and having no idea whether you won or lost. Many times leaders are moving so quickly that they forget to acknowledge something that went really well, which can be demoralizing and demotivating to individuals on the team. Other times leaders withhold correction to protect feelings, but in reality, they are hindering someone’s development and progress. This approach can have a much more negative impact on your work environment than feeling bad or awkward for a few minutes.
This week, consider your approach to delegating and be brutally honest with yourself. Are you currently delegating effectively? If not, why not? Take the time today to put a delegation plan and process into place. It will increase your organization’s productivity and grow leaders on your team.
During this season, it’s easy for us to dwell on the things that are easy to be thankful for—our family, friends, faith, and jobs. But what about the specific moments in our lives that have helped us become who we are—the moments that weren’t enjoyable, made us uncomfortable, and maybe even hurt us? This week, I am thankful for one of these milestone moments in my life and want to share it with you.
I am thankful for a time when I was publicly humiliated. Admittedly, it’s a strange thing to be thankful for, but stay with me here. Over seven years ago, I helped lead a group of 50 college students on a Global LEAD trip to Cape Town, South Africa. We invited former University of Georgia football coach, Vince Dooley, and his wife Barbara to join us and our students and speak to them about life and leadership. One day, Barbara talked to us about the life-altering lessons she learned from fighting and surviving cancer. The speech was compelling.
However, I sat in the back of the room, checking sports scores on my phone and updating friends about the trip. Barbara stopped talking in the middle of her presentation and asked, “Kevin, what are you doing?” I looked up, and I saw every face turned toward me. I realized she was calling me out because I was the only person in the room who wasn’t fully involved.
I wanted to crawl into a hole and hide, but that wasn’t an option. She looked at me with a loving but corrective expression. The room was dead silent for a few seconds, which to me seemed like hours. Then she said, “Kevin, wherever you are, be there. Whatever’s going on out there can wait. You need to be present with us right now. You’re in this place with these people and me. Be here.”
I nodded, put my phone down, and paid attention. As a people pleaser, I felt more humiliated than humbled. After thinking about it for a while, however, I realized her words to me meant far more than, “Pay attention.” I realized, not only was I disengaged, but often times, I used disengagement as a defense mechanism to stay aloof from people and to appear to have more important things to do.
In the moment she called me out, it was uncomfortable and awkward, but this instance completely changed the way I interact with the people around me.
Even though I was humiliated, it was a positive thing. It forced me to consider the way I think about things, conversations, and people, and seven years later, this moment still influences how I choose to be present wherever I am. I’m not saying I’m always good at putting this into practice, but that moment seared into my memory reminds me to at least try.
Have you ever been “called out” before? Do you still remember it? How did it affect you?
This week, think about the moments of your life that were uncomfortable at the time, but have helped you grow and become the person you are today. Think about the lessons you’ve learned, and when you’re listing the things you’re thankful for, don’t forget about those.
“Silent gratitude isn’t much use to anyone.” - G.B. Stern, Famous Twentieth-Century Author and Playwright
My company ADDO Worldwide worked alongside Chick-fil-A to create Chick-fil-A Leader Academy—a national high school leadership program that empowers and equips students to make a difference in their local communities. Chick-fil-A Leader Academy works in more than 550 schools in 33 states, and every year, we encourage all of our students to participate in the “Big Thank You”. The goal of the “Big Thank You” is simple—to encourage students to find someone who has impacted their lives and to thank that person in a big way.
For example, if you would normally text someone to thank them, call them instead. If you normally call them, write them a letter. If you would write them a letter, thank them in person. The point is to thank them and acknowledge their contribution to your life. We believe there is power in acknowledging the people who have helped you get where you are today.
I want to share a story with you about Supreme Court Justice Clarence Thomas and how his expression of gratitude changed his former teacher’s life. This excerpt comes from my book 8 Essential Exchanges: What You Have to Give Up to Go Up.
“A few years ago Supreme Court Justice Clarence Thomas gave a compelling and unusual speech at a graduation. At most commencement ceremonies the speeches focus on the students’ achievements and their futures. But Justice Thomas did the reverse. He told the crowd to remember that the reason they had gotten to this point in their lives was only because others had sacrificed for them. Then he told a story about his eighth-grade teacher. Years after he left the school, he returned to his hometown and went to her room to express his gratitude for her profound impact on his life. He said that since she had taught for more than 40 years, he assumed he was among a long list of students who had come back to thank her. She told him, ‘No, you’re the first.’ When that teacher was 95 years old, Justice Thomas went to visit her at a retirement center in New Jersey. In her small room that day, she pointed out the things that were to be given away upon her passing: a rosary, a prayer book, and some other items. Then she pointed to a picture of her with Justice Thomas that sat on her nightstand. She picked it up, and holding it she said, 'This goes in my coffin with me.'"
The initiative to simply thank an eighth-grade teacher changed her perspective and, ultimately, her life. It confirmed her calling and reminded her of how important her life and work was to her students. In all of her 40 years of teaching, no other student had come back to thank her for her hard work and sacrifice as an educator. Expressing gratitude isn’t always easy. For some reason, it’s particularly challenging for me to tell the people who have impacted my life the most how thankful I am for them.
On my wedding day, I wrote a letter to my wife Laura, expressing my love for her and gratitude for her in my life now and in the future. I also wrote letters to both my mom and dad. It was challenging to put into words everything I wanted to say to them because the sacrifices they’ve made are so significant in my life. The letters were a simple way for me to start to show them how much I appreciate all they’ve done.
As I reflect on thanking my parents, I hope my greatest form of gratitude is expressed, not only in my words, but also in the way I live my life and use the gifts that they have given me. I think the same could be said of Justice Thomas. His greatest form of gratitude to his eighth-grade teacher was expressed in the way he chose to live his life.
Are you living a life that’s worthy of the investment other people have made in you? Do you have unexpressed gratitude?
When you finish reading this blog, stop, find one person you need to thank, and do it. It could be a parent, a grandparent, a teacher, a pastor, a mentor, a boss, or a friend. Find one person and pick up the phone, pick up a pen and piece of paper, or plan a trip to thank this person for their impact on your life.
After you thank them, consider your own actions and strive to live in such a way that shows you are truly thankful for the people who have made sacrifices for you.
If this blog encouraged you to thank someone who has impacted your life, I’d love to hear your story. Send an email to kevin@kevinpaulscott.com and share the details of how you thanked this person and how they responded to you.
I love politics. I remember my first encounter with politics in the third grade. It was 1996, and Bob Dole was running against Bill Clinton in the presidential election. At school, we had a voting straw poll in class, and I was enthralled by the process.
My interest in politics has only increased as I’ve gotten older. I participated in my first campaign in high school, and after I graduated from college, I worked on a presidential campaign for a few months. I believe that politicians have the potential to make a difference for everyday people, so the prospect of being a part of that change excites me. And honestly, I actually think it’s fun.
However, politics isn’t everything. Today, there is an important election in the United States, and no matter how you vote, its outcome will produce certain consequences. Although things will change with the outcome, many realities will remain the same.
People need more opportunities for employment. The education system continues to face challenges. There is persistent poverty and real people who need hope and help. There is evil in the world that threatens us, and the United States must defend ourselves and others around the world. The same things that our forefathers fought to ensure are still being fought for today.
“We hold these truths to be self-evident: that all men are created equal; that they are endowed by their Creator with certain unalienable rights; that among these are life, liberty, and the pursuit of happiness.” - The Declaration of Independence
I take great comfort in that line “endowed by their Creator with certain unalienable rights.” That means the rights don’t come from government, but from God.
It also reminds me that today, and after today, the same God is still active in our nation and in the affairs of men. Since that is true, shouldn’t we continue to look to him for wisdom, grace, and guidance? The words delivered by Abraham Lincoln more than 150 years ago seem every bit as pertinent today.
"We have been preserved, these many years, in peace and prosperity. We have grown in numbers, wealth and power, as no other nation has ever grown. But we have forgotten God. We have forgotten the gracious hand which preserved us in peace, and multiplied and enriched and strengthened us; and we have vainly imagined, in the deceitfulness of our hearts, that all these blessings were produced by some superior wisdom and virtue of our own. Intoxicated with unbroken success, we have become too self-sufficient to feel the necessity of redeeming and preserving grace, too proud to pray to the God that made us!" - Abraham Lincoln
Today is a day to vote, but today is also a day to pray.
Pray not just for the outcome of the election, but continue to pray even after all of the votes have been counted and our new president is named.
So here are my questions today:
Take the time to vote and take the time to pray. And when you wake up tomorrow, no matter the result, commit to praying for our new president. Pray for wisdom for our leaders, discernment for their decisions, and unity for our nation.
“Wisdom is the principal thing; therefore get wisdom: and with all your getting, get understanding.”
- Proverbs 4:7
In my position, I often have the privilege of speaking to very accomplished and successful people, and most of time, these audiences are made up of people quite a bit older than I am.
Before one speaking engagement, I remember being distracted by a man sitting at the front table of the room. He sported a stern scowl on his face, kept his arms crossed, and shifted uneasily in his seat as he looked over at me. His gray hair suggested years of life experience, and I felt like he was sizing me up, seeing right through my youth, and pre-determining not to be impressed by my talk.
Minutes before I was introduced to speak, I noticed this man barreling toward me. “You’re the keynote speaker?” he asked. I nodded affirmatively.
“What in the world can you teach me?” he blurted out. “I have pairs of underwear older than you!” I was stunned. All I could do was think, I hope you’re not wearing them now.
Not exactly the best pep talk I’ve ever had, but I tried to clear the distraction out of my mind and determined to give my best, anyway.
After the speech, he was the first one who approached me. I’ll never forget his words, “Wow, I really didn’t think there was anything I could learn from you today… but I did.”
This interaction shocked me, but I left this auditorium pleasantly surprised and encouraged. A lot of the things I share at these speaking engagements are things that I’ve learned from people that are older and wiser than I am, and I understand that I wouldn’t have anything valuable to share if I didn’t take the time to seek wisdom.
I still have so much to learn, but here are three steps I take to glean wisdom from other people.
I intentionally place myself in positions and opportunities where I can glean wisdom from other people. For example, I prefer to attend church with older people, so I can grow and learn from those have walked through more life than I have. I also try to seek wisdom from great books, podcasts, videos, and blogs from people I respect and trust. I find that I most actively seek wisdom when I am tired of trying to be a “know-it-all.” I don’t know it all. It’s much more freeing and beneficial to surround myself with people who know more than I do.
Once I have surrounded myself with people I want to learn from, I ask them questions. So much wisdom comes from simply asking good questions. For example: What happened to bring you here and why? Why did you make that decision? Why did you choose to do that? What was the result?
Seeking wisdom is a complete waste of time if it stays in your mind. When wisdom moves from your head to your hands and you apply what you have learned, it has a profoundly positive impact on your life and the people around you.
This week, take some time to think about ways you can actively seek wisdom in your daily life.
Ask yourself the following questions:
Recently, I was traveling back home to Atlanta from Salt Lake City and picked up a book called The Red Bandana to read on my flight. In this book, Tom Rinaldi tells the story of Welles Crowther, an equities trader who was working in the World Trade Center on September 11, 2001. Rinaldi recounts the story of Crowther’s heroic actions that saved at least twelve people in the World Trade Center that day.
Although his body wasn’t identified until months later, Crowther’s family knew what he had done because multiple survivors of the attack had identified him as the hero covering his mouth and nose with a red bandana. Rinaldi’s telling of Crowther’s story moved me, but one specific part of this book captured my attention and challenged me to consider my dreams. It was Crowther’s dream to be a firefighter. Although he pursued a career as an equities trader after college, Crowther was not completely fulfilled in his work.
In the summer of 2011, he decided that he would begin the journey and pursue his dream of becoming a firefighter, dedicating the rest of his life to saving lives. He made this decision just months before the attacks on the World Trade Center, and even though he didn’t become a firefighter, he did dedicate the final moments of his life to saving the people around him. Rinaldi uses Crowther’s decision to pursue his dream to challenge his readers to consider our own dreams.
Rinaldi writes:
“When did you stop? When did you put the hope away, shifting it from something real to something… lesser? When did the dream leave you as an aspiration and float off into the province of the never-to-be?
Probably, never crept up gradually. No sudden awakening in a cold sweat, no precise moment of terrible clarity. There is often no sharp edge to surrender, no bright line between chasing and letting go of the dream of what our lives could become before we get caught in the gears of daily living, the hundreds and thousands of tiny compromises that move us through the day. The lock doesn’t stop to make the time between the last through when your goal was still calling to you and the next, by which it had drifted past range, caught between radio stations like static, until the fade is complete. Silence.
It’s a creeping capitulation, the recognition of what we’re able to manage. That awareness comes in slow degrees, and at different times, in all our lives. It comes through the circumstances that shape us, the weather inside us, the failures that drag us below a line. You know the line—the one between what we want and what we accept.”
What a great reminder for all of us! At what time in your life did you stop believing in what could be and settled for what is?
Do you have something that you have always wanted to do? What is stopping you from pursuing that thing?
Consider your dreams this week. Do you have dreams that you need to bring back to life? What will it take for you to pursue your dream now? We don’t know how much time we have in this life, so let’s start pursuing our dreams today.
Anyone who aspires to lead should always be careful for potential pitfalls. One of the most challenging for me is the desire for approval. Don't act like it's just me—we've all been there. I know there are other affirmation-seeking, people-pleasing, applause-aholics. We yearn for someone to tell us how great we are, and the worst thing in the world for us to hear is a critique.
However, when those critiques are offered, we become fixated upon them. We finish a performance or a project, and the loudest voices will be those eager to offer criticism.
For me, it happens all the time. I finished an appearance on FOX News, and I read the negative tweets first. A meeting wraps up at our office, and the person with the bad attitude and a scowl is the one who affects my mood. At the end of a speech, the one individual who offers their criticism is the one that I remember.
Let me be clear, constructive feedback is something we should purposefully seek out. But pure, raw criticism is something we must ignore, because the one thing that people will criticize most may be the very thing you're doing differently. And the thing you're doing different from others may be the very thing that will change the world.
If you're in the same boat as me, listen up. Read the quotes below and make a decision today—you will not allow the individuals who seek to detract and discourage you to derail you from doing what you've been called to do!
Your calling is far too important to let criticism keep you from it.
“If you just set out to be liked, you will be prepared to compromise on anything at anytime, and will achieve nothing.” - Margaret Thatcher, The First Female British Prime Minister
“The opposite of courage is not cowardice; it’s conformity.” - Jim Hightower, Former Elected Commissioner of the Texas Department of Agriculture
“Listen very carefully to the first criticism of your work. Note just what it is about your work that the reviewers don’t like; it may be the only thing in your work that is original and worthwhile.” - John Irving, Novelist and Academy Award-Winning Screenwriter
Receiving criticism is evidence that you are doing something that matters.
This week, consider your critics. Do you have any? If not, are you being bold and brave in the work you do?
Remember this, “They don’t build concrete statues for critics!”
For more thoughts on criticism, check out my book 8 Essential Exchanges: What You Have to Give Up to Go Up.
Last week, we discussed the importance of leading when the majority is wrong and identified the misled majority. Remember, if doubt and fear are the main motivators, you can just about bet that the majority is wrong.
This week’s post is more practical. We’re going to talk about how to lead when the majority is wrong. I have found three best practices for leading successfully in the face of opposition.
1. Celebrate the dissenting voices.
Dissenting voices are the ones that don’t agree with you. These are the people in your workplace that can seem negative, but they aren’t afraid to share their opinion. They will be the first to play devil’s advocate if there is a unanimous decision in the room, and this is a good thing. You need people around you that aren’t afraid to question your actions and choices. This questioning forces you to consider all of your options, establish your beliefs, and make wise decisions when the majority is wrong.
2. Choose gritty people.
Do you remember The Little Engine That Could? Generations of elementary school students have heard this story of a little train engine eager to do anything to get the job done. Yet, how many of these children grew up to be hard-working, determined individuals? How many of them possess grit? Being gritty doesn’t mean being dirty or slick or dishonest. Being gritty means being willing to do whatever it takes to produce excellent work. Consider your current workplace and your team. Do you have gritty people? These are the people who embrace the company’s mission and that aren’t afraid of long days, difficult projects, and pressing deadlines. They are the ones who push everyone else to see the finish line and work harder to get there. They are the ones that help develop grit in their coworkers.
3. Courageously stand up when others are sitting down.
It is easy to follow a crowd. It is easy to conform to the majority, but standing up for your beliefs and for what is right has a lasting positive impact on you as a leader and on your community. In some cases, the fruit of this courage is instantaneous, and in others, it takes time to develop. However, this courage is crucial to leading when the majority is wrong.
For example, Coach Maurice “Mo” Cheeks of the Oklahoma City Thunder basketball team led when the majority was wrong at the start of a game. The young girl chosen to sing the national anthem could not remember the words to the song, and instead of watching awkwardly with the rest of the coaches, players, and spectators, Mo Cheeks stood next to her and helped her finish the national anthem, feeding her the words along the way. The majority was wrong to wait awkwardly for the girl to fail, and Mo Cheeks led with humility in his decision to help her.
https://www.youtube.com/watch?v=q4880PJnO2E
You lead when the majority is wrong when you celebrate the dissenting voices, choose gritty people, and stand up when others are sitting down. If you follow these steps, you will build a great team and lead a great team in the face of opposition.
This week, ask yourself the three questions below, and decide how you will lead when the majority is wrong.
1. Do I celebrate the dissenting voices in my life?
2. Do I choose gritty people to work on my team?
3. Do I have the courage to stand up when others are sitting down?